WELCOME TO MY BOOK!
Would you like to unlock the secrets into screening out Lucifer's? My Key-note presentations and workshops can help your recruiters and hiring managers avoid hiring a wolf in sheep's clothing! Don't sacrifice cultural fit for filling open positions! Learn the role that trait-competitiveness plays in candidate behavior! Build healthier organizations by screening out trait-competitiveness!
I help you identify your sales training priorities and carefully customize the approach so that it accurately reflects your company's key strengths, value propositions and competitive advantages. I cover all facets of sales, from planning to cold-calling to closing, using the latest research in sales techniques and sales training.
Do your sales managers know what motivates and demotivates each salesperson on the team and how to coach them to peak performance? I help managers evolve into leaders that hire the right candidates and build high performing teams.
I use my proprietary method that strategically blends e-learning, self-study, and on-the-job training in a role-specific 30/60/90-day plan to get new hires up to speed and productive quickly.
Do you need an efficient way to train your employees on compliance policies or soft skills? I can design and develop customized training that you can load to your Learning Management System or provide you with a fully supported and company branded portal to use.
I deliver customized and engaging customer service interaction skills that build customer satisfaction, loyalty, retention and sales. My field-tested call frameworks enable customer service professionals to knowledgeably engage customers, identify and handle a variety of problems with confidence and satisfy needs in a timely fashion.
Everyone can benefit from better communication skills. Quality relationships lead to increased productivity. In this workshop you will discover your style preference and how to communicate with others whos style is different than your own.